Return Policy
At Sheikhan Dee Hatti, we strive to provide the highest quality products and exceptional customer service. However, we understand that sometimes, a product may not meet your expectations. Our return policy is designed to ensure that you are completely satisfied with your purchase.
Eligibility for Returns
To be eligible for a return, your item must be:
1. In its original condition
2. Unaltered and unwashed
3. Returned within 7 days of delivery
Types of Returns
We offer two types of returns:
1. Exchange: If you would like to exchange your item for a different size, color, or style, please contact our customer service team within 7 days of delivery. We will guide you through the exchange process.
2. Refund: If you would like to return your item for a refund, please contact our customer service team within 7 days of delivery. Refunds will be processed within 5-7 business days of receiving the returned item.
Return Procedure
To initiate a return, please follow these steps:
1. Contact our customer service team via phone, email, or WhatsApp.
2. Provide your order number, reason for return, and whether you would like an exchange or refund.
3. Our customer service team will guide you through the return process and provide a return merchandise authorization (RMA) number.
4. Carefully package the item in its original packaging and include all original tags, accessories, and paperwork.
5. Ship the item back to us within 7 days of receiving the RMA number.
Refund and Exchange Processing
Once we receive the returned item, we will process your refund or exchange within 5-7 business days.
Contact Us
If you have any questions or concerns about our return policy, please don't hesitate to contact us:
Phone: 0321-9885828
Email: contactsheikhandehatti@gmail.com
WhatsApp: 0321-9885828
Thank you for shopping at Sheikhan Dee Hatti!